// ORDERING & PAYMENT
To use our webshop, please register yourself. If you are a new customer, you can do this [here]. You are already a registered customer, but forgot your password, please click [here].
// SAFE PAYMENT
We guarantee highest protection of your personal data.
For a secure transfer of customer data, especially credit card details, we are using "Secure Socket Layer" (SSL). With this technology your data is transferred encrypted and protected.
Additionally your credit card details are accepted encrypted by Wirecard, Austria's most reliable Payment Service Provider.
If you still feel unsecure please choose "Prepayment" as method for payment.
// METHODS OF PAYMENT
1. Credit Card
We are accepting following credit cards: Visa, MasterCard
The amount for the payment will be reserved and not yet withdrawn. Your credit card will be charged once the order has left our warehouse. If the order is not completed, your credit card will not be charged.
Pay-Pal offers simple, fast and secure online payments. All you need is a PayPal account, just like an online bank account. Registration is free of charge and done with little effort. Afterwards you can use PayPal worldwide, wherever offered, for secure online payments without further communication of your bank details. Use this [link] to register yourself at PayPal.
It can take some days until PayPal is confirming the receipt of payment. After receipt of the payment confirmation we are immediately shipping your order.
Using PayPal for your order is free of charge. We are covering the cost.
To use prepayment as payment method, you have to pay the amount of your order to our bank account. Please consider to transfer the amount "free of charge for the receiver" and mention your name and ordernumber on your transfer voucher. This helps us to allocate the payment and process your order fast.
Once the payment is received on your bank account, your order is processed. Please consider that your payment can take up to 5 working days.
4. Klarna Instant Transfer
With Klarna Instant Transfer, you can easily, quickly and securely pay for your online banking data - without registration. You do not have to create a user account with Klarna, but only log in with your online banking credentials. During the payment procedure, you will receive as usual, e.g. via smartphone, a one-time valid TAN (transaction number) with which you confirm and release the transfer. Klarna Instant Transfer is currently considered one of the safest payment methods, as you do not have to pass on your account details to the online shop when paying. Of course, Klarna does not store any information about you or your account details.
Our banking details:
COCOON Sportbekleidung GmbH
Raiffeisen-Landesbank Steiermark AG
IBAN: AT18 3800 0000 0081 5696